Account Deletion
Last updated: June 4, 2026
This page explains how Vireos users can request deletion of their Vireos account and associated data.
Account Deletion Policy
See also Privacy Policy and Terms & Conditions.
1. Who this applies to
This process applies to Vireos accounts created or used in the Vireos Android app, websites, and related services operated by ONE PIXEL TECHNOLOGY LIMITED.
If you used Vireos only as a guest, you may still request deletion or reset of data associated with your app-specific device UUID where we can reasonably verify and locate the record.
2. How to request account deletion
You may request deletion in either of these ways:
In the Vireos app, open Account or Settings and choose Delete account where available.
Use the web deletion resource at https://vireos.net/account-deletion.
Email legal@vireos.net with the subject "Account Deletion".
Please include:
The UUID associated with your Vireos account
The email address associated with your Vireos account, if available.
Your Vireos username or display name, if known.
A short statement that you want to delete your Vireos account and associated data.
We may ask for additional information to verify that you control the account.
3. Facebook Login and Meta data deletion
If you used Facebook Login to create or access your Vireos account, you may also request deletion of Facebook Login data associated with Vireos.
You can revoke Vireos access from your Facebook account by opening Facebook Settings > Apps and Websites, finding Vireos, and choosing Remove. This stops future access but may not delete data already stored by Vireos.
To request deletion from Vireos, use https://vireos.net/account-deletion or email legal@vireos.net with the subject "Facebook Data Deletion". If available, include your Facebook app-scoped user ID, your Vireos account email address, and a short statement that you want Vireos to delete data associated with Facebook Login.
4. What we delete
When we complete an account deletion request, we delete or de-identify personal data associated with the account, including:
Account profile data, such as email address, display name, username, biography, and avatar URL.
Third-party sign-in identifiers associated with the account, such as a Facebook app-scoped user ID where Facebook Login was used.
Third-party sign-in token data stored by Vireos, where applicable.
Authentication sessions and refresh tokens.
Favorites, saved dramas, likes, and other account-level interaction records.
Watch history, playback progress, and continue-watching records.
Account association with the app-specific device UUID where applicable.
Support records that are no longer needed, unless retention is required for legitimate reasons.
5. What may be retained
We may retain limited records where necessary for:
Security, fraud prevention, and abuse investigation.
Legal compliance, accounting, tax, or regulatory requirements.
Dispute resolution or enforcement of our Terms.
Backup integrity until backup copies are overwritten in the ordinary course.
Retained records are limited to what is necessary for the relevant purpose and are not used to restore an active account unless legally required.
6. Subscriptions and purchases
Deleting your Vireos account does not automatically cancel a Google Play subscription. If you purchased a subscription through Google Play, you must manage or cancel it in your Google Play account.
If your deletion request affects an active entitlement, we will explain what steps are required before deletion is completed.
7. Timing
We aim to acknowledge deletion requests within 7 days and complete verified requests within 30 days, unless a longer period is required by law, security review, fraud prevention, or technical constraints.
8. Contact
Account deletion requests: legal@vireos.net
General support: support@vireos.net
Checking sign-in status…